phi77 Privacy Policy – How Your Personal Data Is Handled

When you register an account on phi77, we collect personal information that is necessary to operate youraccount and verify your identity. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a government-issued ID or other verification documents when you complete the identity verification process required by our platform. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. Payment-related information — including your preferred deposit and withdrawal method and transaction history — is recorded to process your financial requests accurately. We may also collect information you voluntarily provide when contacting our support team or responding to optional surveys. All data collected is limited to what is genuinely needed to deliver a safe, compliant, and functional gaming experience for players across the Philippines.

The personal data we collect is used primarily to create and manage your player account, process deposits and withdrawals in Philippine pesos, and verify that you meet the eligibility requirements to use the platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our policies or platform features. Technical data helps us monitor platform performance, detect unusual activity, and protect all players from fraud or unauthorised access. Where you have opted in, we may use your contact information to send you promotional communications about relevant offers available on phi77 — you can withdraw this consent at any time through your account settings. We also use aggregated, anonymised data to analyse platform usage trends and improve the overall experience for our player base. Your data is never used to make automated decisions that would significantly affect your account without human review. All processing activities are carried out in accordance with applicable Philippine data privacy law.

phi77 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and fraud prevention services — but only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data securely and in line with applicable privacy regulations. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so. In the event of a business restructure or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance. We do not share your data with other online gaming platforms or unrelated commercial entities. Any sharing of data is always carried out with appropriate safeguards in place to protect your privacy.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable law or legitimate business need. Account records, transaction histories, and identity verification documents may be kept for a minimum period in line with anti-money laundering and regulatory requirements applicable in the Philippines. Once the retention period has passed and there is no legal basis to continue holding your data, it is securely deleted or anonymised. phi77 uses industry-standard security measures — including encrypted data storage, secure transmission protocols, and access controls — to protect your personal information from unauthorised access, loss, or misuse. Our internal teams are trained on data handling best practices, and access to personal data is restricted to staff who genuinely need it to perform their role. While no system can guarantee absolute security, we continuously review and update our safeguards to address emerging risks. If you suspect any unauthorised access to your account, please contact our support team immediately.

As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 with respect to the personal information we hold about you. You have the right to request access to your personal data, to correct any inaccurate or incomplete information, and to request the deletion of data that is no longer necessary for the purposes for which it was collected. You may also object to certain types of processing, request that we restrict how we use your data in specific circumstances, and withdraw any consent you have previously given — for example, consent to receive marketing communications. To exercise any of these rights, you can log in to your account and update your preferences directly, or contact our support team with your request. We will respond to all valid data subject requests within a reasonable timeframe and in accordance with our legal obligations. If you believe your privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

phi77 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core functionality such as keeping you logged in and remembering your session preferences — these cannot be disabled without affecting how the site works. We also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise page performance. Where applicable, preference cookies remember your settings so you do not need to re-enter them on each visit. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use cookies to track your activity across unrelated third-party websites. For more detail on the specific cookies in use, please refer to the cookie settings available within your account or browser.

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, the revised policy will be published on this page with an updated effective date at the top. We encourage you to review this page periodically so you remain informed about how your personal data is being handled. If you continue to use the phi77 platform after a revised policy has been posted, your continued use will be taken as acceptance of the updated terms. Where changes are significant, we may also notify registered players through their account or via the contact details on file. If you have any questions about this Privacy Policy or how your data is used, the FAQ page is a helpful starting point. You are also welcome to reach out to our support team directly for clarification on any specific point.